Clinical Affairs Specialist-MCS (2024)

• Identify and support field sales efforts through clinical and educational customer needs assessment, product and procedural training, in-servicing, and required customer follow up.
• Maintain and develop expertise on Teleflex Medical’s products, with particular emphasis on the product portfolio related to specific clinical specialty area and expertise.
• Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate use of Teleflex products, and timely professional follow-up.
• Actively involved with the pre- and post-implementation activities to foster customer relationships, outline parameters for success and develop clinical champions that result in successful product adoption.
• Manage off-label inquires and documentation.
• Participate in clinical call rotation to support urgent/emergent customer clinical needs.
• In conjunction with commercial team, properly identify, prioritize targets, and achieve corporate, regional, and territory goals and objectives.
• Keep current with medical literature, clinical initiatives/guidelines, competitive landscape, and industry trends and communicate with sales management, marketing, and other appropriate corporate departments.
• Participate in educational, scientific, and promotional activities at identified local, regional, and national tradeshows/exhibitions.
• Provide written and verbal communication to management and sales representatives regarding field activity and account information.
• Trains internal/external customers on the proper use of Intra-Aortic Balloon Pump/Catheter products in accordance with each IFU, Operator’s Manual, relevant policy and procedures, evidence- based practice guidelines and mandated regulatory requirements.
• Collaborating with Marketing, Sales, Engineering on key projects and initiatives, the CSSS utilizes critical thinking skills to collect data, analyze and problem solve, considering a variety of factors, exercising good judgment within defined Teleflex policies, procedures, and practices to determine appropriate action.
• Manage all business associated administrative tasks and responsibilities to support job related activities to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, and documentation of activities via approved documents and forms.

• Maintain professional and clinical continuing education, licensure, and credentials as applicable for clinical specialty.
• Adhere to and ensure the compliance of Teleflex Medical’s Code of Conduct, all Company policies, rules, procedures, and standards.

• Registered Nurse (RN) or Certified Clinical Perfusionist (CCP) preferred.
• Minimum of five (5) years Cardiac clinical experience in hospital and/or alternate site care setting, preferably in Critical Care, with experience using IABPs.
• Previous experience as a Clinical Specialist in industry preferred.
• Have current licensure, and credentials as applicable for clinical specialty required.
  

• Understanding of sales force organizational dynamics, sales tools, sales activities, and related sales problems.
• Proven ability to interact with different specialties within a hospital and deliver complex and technical subject matter to clinicians in the hospital or clinical setting.
• Self-directed, able to work independently and handle multiple projects concurrently to function in a fast paced, high growth environment.
• Strong problem solving/analytical skills and organizational skills.
• Excellent interpersonal, professional communication, and compelling presentation skills.
• Ability to handle difficult conversations/situations.
• Proficiency with Microsoft Office tools and computer technology including iPhone and iPad platforms.
• Ability to travel up to 75% of time, domestically or internationally.
• Ability to carry detail bag weighing up to 20 lbs. and lift equipment weighing up to 30 lbs.
• Ability to stand and/or walk in numerous hospitals or at meetings for 6 – 10 hours per day, up to five (5) days per week.
• Must be able to establish and maintain vendor credentials (via RepTrax, Vendormate, etc.) to have the ability to enter and work, as required, in hospitals and other medical facilities, as an essential function of the job. Depending on customer/site requirements, vendor credentials may require the employee to obtain the COVID-19 vaccination.

TRAVEL REQUIRED: up to 75%